TRACK ATLAS vs Shopify's Facebook & Instagram app

Shopify's free Meta app already uses the Conversions API. When that is enough, and when a server-side tracking app adds something.

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Short answer: Shopify's free Facebook & Instagram app sends events to the Meta Conversions API when you set customer data sharing to Enhanced or Maximum. For a store that only advertises on Meta, that can be enough. TRACK ATLAS adds Google Ads and Pinterest, shows delivery status sale by sale, and reports attribution, ad spend and profit across channels.

At a glance

TRACK ATLASShopify Facebook & Instagram app
Price$49, $149 or $249 per month for 500, 3,000 or 7,000 ordersFree
DestinationsMeta (Conversions API and pixel), Google Ads, Pinterest (Conversions API and tag)Meta only
Conversions APIFunnel and purchase events next to the pixel, shared event idsEnhanced and Maximum data sharing levels
Delivery monitoringPer-sale delivery status per platform, retries and refusal reasonsMeta Events Manager
ReportingAttribution by channel, campaign, ad set and ad, with spend, costs and profitMeta's own reporting in Ads Manager
Other featuresRead-only connector for Claude and ChatGPTCatalog sync, shops, audience matching

Shopify's data sharing levels

  • Standard: the Meta pixel only, which ad blockers can stop.
  • Enhanced: the pixel plus the Conversions API, sharing name, location, email and phone.
  • Maximum: the pixel plus the Conversions API with Meta's latest advertising technology.

Which to choose

  • Stay with the free app if Meta is your only ad channel and you read results in Ads Manager.
  • Add TRACK ATLAS if you also run Google Ads or Pinterest, want to see delivery problems before they cost you, or want one report of which channels and ads made a profit. Use one Conversions API sender per pixel.

Questions

Does Shopify's Facebook app use the Conversions API?

Yes, at the Enhanced and Maximum customer data sharing levels. The Standard level uses the pixel only.

Do I need TRACK ATLAS if I only advertise on Meta?

Not necessarily. If Meta is your only channel and the free app's Maximum setting works for you, start there. TRACK ATLAS adds Google Ads and Pinterest, delivery diagnostics, and attribution and profit reporting.

Can I run both?

Running two Conversions API senders for the same pixel risks double counting unless both use the same event ids. Pick one source of server events per Meta pixel.

SOURCES

  1. Shopify Help Center: Meta data sharing
  2. Facebook & Instagram on the Shopify App Store
  3. Meta: Deduplicate pixel and server events
  4. TRACK ATLAS pricing
  5. TRACK ATLAS product overview

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TRACK ATLAS vs Shopify's Facebook & Instagram app